Consultancy service for insurance companies

DefaultAlt

Material damage management in motor insurance

Material damage management in motor insurance (extended version)


EFFICIENCY IN PROCESSES + CONTROL OVER COMPENSATION PAID OUT + REDUCTION IN REPAIR COSTS = IMPROVEMENT IN CLAIMS MANAGEMENT.

Scope

Show all

894x247-02-cesvimap-claim-management

  • Scope
  • Claims notification
  • Documentary process for claims
  • Notification of appraisers and information
  • Appraisal systems
  • Compensation and payment for claims


894x247-03-cesvimap-claim-management

  • Structure of employed and outsourced appraisers 
  • Tools for repair cost calculation  
  • Appraiser report checking and control 
  • Appraiser network control system

894x247-04-cesvimap-claim-management

  • Selection of supplier network
  • Repair estimate checking and control
  • Monitoring of repair process
  • Communication between insurance company, appraisers and repair shops
  • Client satisfaction surveillance