Training

Aimed at: Persons related to this automotive industry in the following fields:

• Engineers and graduates in Economics, Environmental Sciences, Law, Business Administration and Marketing. Students in their final year of the above degree courses.
• Automotive graduates in the higher cycle of Vocational Training.
  
• Managers, Directors and professionals in automotive after-sales: dealers, workshop networks, brand after-sales areas or wishing to access these positions.
  
• Managers, Directors and professionals working in the field of expertise or wishing to access these positions.
  
• Any person who, even without official academic training, wishes to train or recycle their knowledge and dedicate themselves to this sector, either as an employee or self-employed person.

  Employability: You will acquire a complete technical and business training focused on the automotive after-sales sector (dealer management, workshop networks, participation in after-sales areas of vehicle manufacturers, work in the auxiliary industry, in appraisal centres…). We provide you with tools to enhance your analytical skills and access to a job market that requires comprehensive training and constant updating of knowledge (workshop sizing, capacity, operating ratios, financing and taxation…).

  Contents:

  1. Introduction to the car workshop business (1 ECTS). Road mobility, needs, resources and challenges. Maintenance and the offer of repair and conservation services. Future prospects.
  2. Bodywork work processes: automobiles, industrial and agricultural vehicles, public transport, motorbikes and quadricycles (2 ECTS).
  3. Painting work processes (1 ECTS). Painting in manufacturing and repair. Painting of plastics. Painting times and materials CESVIMAP. Painting of motorbikes and industrial vehicles
  4. Mechanics work processes. Technological innovations in the automobile (1 ECTS).
  5. New Forms of Mobility: maintenance and repairability. ADAS. electric and hybrid vehicles (3 ECTS).
  6. The customer as the key to the future.The customer as the key to business: reception and customer service (3 ECTS). Reception area. Service quality and damage assessment. Workshop action in the management of the claim.
  7. The spare parts and warehouse management area (2 ECTS). Development of supply management models. Management of spare parts in repair. Modalities. Management of paint material.
  8. Risk prevention applied to the automotive workshop (1 ECTS).
  9. The vehicle repair shop business (2 ECTS). Mission and vision of the vehicle repair business. Market analysis. Customer orientationCustomer orientation
  10. Analysis of the size and capacity of the workshop (2 ECTS). Equipment and facilities. Staff structure. Workshop organisation. Production planning. Calculation of production capacity.
  11. Production management (2 ECTS). Service management. Objectives and indicators. Preparation of the annual budget and viability plans. Cost analysis: cost-hour calculation.Cost analysis.
  12. Financial management of the workshop (2 ECTS). Introduction to accounting. Basic concepts. Accounting information: financial statements. Cash flow planning. Treasury.
  13. Human Resources Management (2 ECTS).
  14. Regulations, taxation and procedures for setting up a workshop (2 ECTS). Business regulations. Company taxation. Formalities for setting up a workshop.
  15. Types of guarantees applicable to automobiles and spare parts (1 ECTS).

  Duración: 675 (27 ECTS)

  Formación: Online